Shipping policy

At Ketch Market, we want your order to arrive quickly and safely.

Processing Time: Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Shipping Times (US only):

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–4 business days (where available)

Shipping Rates: Calculated at checkout. Free standard shipping available on qualifying orders.

Order Tracking: A tracking number will be emailed once your order ships.

Lost or Damaged Packages: Contact support@ketchmarket.com within 7 days of the expected delivery date.